The Inspectorate and the Terminations sections are a core function of the Department and are located at 109 Melita Street Valletta.  These sections cater for the observance and the enforcement of the EIRA regulations

»  The Inspectorate Section provides prompt customer care service to all employees and employers who require assistance regarding conditions of employment. Inspections are carried out at places of work to ensure that the conditions of employment, as prescribed by law, are observed.

»  The Terminations Section deals with cases of job termination and referral of cases to court.

Both sections are usually very busy receiving clients’ queries. The officials involved do their utmost to provide an effective service.  Data related to the service that was collected in the first 6 months of 2009, indicates that 18 persons per day were recorded to have come in person at the reception desk while the average waiting time stood at 8.49 minutes. It is estimated that a further 1800 queries are received by telephone every month.